Genaral

Terms &Conditions

London Weight Management Sdn Bhd (619186-K) requires that all visitors to this site agree to these terms and conditions. If you do not agree, you should not use this site. By accessing the site, you indicate your acknowledgement and acceptance of these terms and conditions.

RESTRICTIONS ON USE

The text, images, graphics, sound files, animation, video and/or their arrangement on LWM 's website are all subject to intellectual property right protection, and such material from www.london-my.com and any other world wide web site owned, operated, licensed or controlled by LWM, or any of its related or affiliated companies (collectively " LWM ") may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of LWM. Modification or use of the materials for any other purpose violates LWM 's intellectual property rights and/or the intellectual property rights of the third party suppliers whose materials appear in this site. Neither title nor intellectual property rights are transferred to you by access to this site, but remain with LWM or the lawful third party owners thereof, as the case may be.

RESTRICTIONS ON USE

All remarks, suggestions, ideas, graphics, or other information communicated to LWM through this site (collectively the "Submission") will forever be the property of LWM’s. LWM will not be required to treat any Submission as confidential, will not be liable for any of its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future LWM business operations. Without limitation, LWM will have the exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. LWM will be entitled to use the Submission for any commercial or other purposes whatsoever without compensation to you or other persons sending a Submission. By access to this site you acknowledge that you are responsible for whatever materials you submit, and you, not LWM, have full responsibility for the message, including its legality, reliability, appropriateness, originality and copyright. LWM does not warrant or make any representation regarding the use of the materials contained in this site in the terms of correctness, accuracy, reliability or otherwise. The material in this site may include technical inaccuracies or typographical errors and LWM may make changes or improvements at any time.

WARRANTIES AND REPRESENTATIONS DISCLAIMED THE INFORMATION CONTAINED IN THIS SITE IS NOT INTENDED NOR SHOULD BE CONSTRUED AS MEDICAL ADVICE, AND HAS NOT BEEN EVALUATED BY THE US FOOD AND DRUG ADMINISTRATION OR ANY OTHER GOVERNMENTAL AGENCY. THE PRODUCTS AND SERVICES OF LWM ARE NOT INTENDED TO PREVENT, TREAT OR CURE ANY ILLNESS OR DISEASE.

THE INFORMATION CONTAINED IN THIS SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM WHATSOEVER SHALL BE STRICTLY LIMITED TO THE AMOUNT PAID BY YOU FOR ANY SERVICES OR PRODUCTS PURCHASED USING THIS SITE. IN NO EVENT SHALL LWM OR ANY THIRD PARTY SUPPLIER BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, TORT, ECONOMIC OR CONSEQUENTIAL DAMAGES RELATED TO YOUR USE OF THIS SITE.

LWM DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIAL WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LWM DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OF OR THE RESULT OF THE USE OF THE MATERIAL IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT LWM) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. ACCORDINGLY, BY USING THIS INFORMATION YOU AGREE THAT LWM (INCLUDING ITS AGENTS, OFFICERS, DIRECTORS AND EMPLOYEES) ARE NOT LIABLE FOR DAMAGES OF ANY KIND.

MISCELLANEOUS

These terms and conditions will be governed and interrupted pursuant to the laws of Malaysia, notwithstanding any principals of conflict of laws. This is the entire agreement between the parties relating to the use of this site. LWM can revise these terms and conditions at any time updating this posting.

All other trademarks are the property of their respective trademark owners. Copyright 2012.

PERSONAL DATA PROTECTION NOTICE

This Notice is issued to all our valued customers pursuant to and in compliance with the Personal Data Protection Act 2010.

  • The personal data including sensitive personal data processed by us may include but not limited to your name, NRIC, contacts, address, email address, credit card details, health condition and other information for the following purposes:-
    • to contact you;
    • to assess your suitability for undergoing our services;
    • to monitor your treatment progress throughout your engagement in our services;
    • to understand your requirements and recommend suitable services/treatments and keep track of treatment visits;
    • to provide you with the latest news updates, promotions, activities and information relating to the products and services;
    • for internal administrative purposes; and
    • other purposes, directly or indirectly relating to any of the above. (hereinafter collectively referred to as the “Purposes”)
  • If you contact us, we may also keep a record of that correspondence. During consultation or in the course of providing services to you, your information such as images, treatment results and details of visit may also be collected and recorded.
  • We wish to inform you that it is necessary for us to process your personal data for the above Purposes.
  • If you fail to supply to us the above personal data, we may not be able to process your personal data for any of the above Purposes.
  • Your personal data was, or may be collected in the future, from the information you provided us in the Package Acknowledgement Form, Customer Consultation Card and any other documents.
  • Disclosure will only be made to our officers, employees, agents, and/or representatives, as well as that of our related corporations, strictly for the Purposes and on “need to know” basis and to comply with all applicable laws, rules, regulations, guidelines and/or other legal requirements.
  • We endeavour to take reasonable precautions to ensure that the personal data that we collect and/or process are accurately reflected in our systems in accordance with the details provided by you. Therefore, the accuracy of the personal data depends to a large extent upon the information you provide.
  • You may at any time request access to, make amendments to and/or obtain a copy of your personal data which are stored in our record. To exercise your rights, please email our Data Protection Officer at feedback@london-wgt-mgt.com.my. We will endeavour to respond to your request(s) within 14 working days after receiving the same wherever possible, but we may charge you a reasonable fee for doing so. Upon receiving the aforesaid request(s) from you, we may request you to provide personal details in order to verify your identity.
  • By communicating with us, using our services and purchasing products from us, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your personal data by us as described in this Notice.
  • We shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the websites. By continuing to communicate with us, by continuing to use our services, and purchasing products from us following the modifications, updates or amendments to this Notice, such actions shall signify your acceptance of such modifications, updates or amendments.
  • In the event of inconsistency or conflict between the English version and the Bahasa Malaysia version of this Personal Data Protection Notice, the English version shall prevail.

REFUND POLICY

  • Customers are responsible for understanding this refund policy upon purchasing any treatments and products at our website.
  • By making a purchase on our website, you acknowledge you have read and agree to our Refund Policy.
  • All purchases made on our website are final, non-exchangeable and non-refundable, however are transferable to another person.
  • There will be no refund for existing customers who have made a purchase, however the purchased items are transferable to another person.
  • For male customers who have made a purchase, you can transfer to your female friends or family members subjected to the terms and conditions stated in our website.

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